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Overview
Customer Relationship Management: QCRM
Club Management Solutions: QClub
Compensation Management
Solution: QComp
Online Enrollment
QCommunicate
(Member Portal)
Business Intelligence

Member Services

Empowers your member facing team members to serve your members real time by integrating your specific business rules into member service actions. You can also control which actions can be done by groups or by individual team members. All change forms are created and executed electronically and we audit all changes made and store all change forms on each member / guest record.

Automated member service functions with electronic signature, digital storage and online retrieval, including:

Freeze and Reactivate

Cancel

Change Billing

Upgrades

Service Add-on

System enforced cancellation and freeze policies
Online audit trails for member record changes
Control user access to information by user, page, and function
Track all communications to every member
Automatically email from within the member screen

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