Support

At QuanComm, your satisfaction is the driving force behind everything we do. We understand that our success depends on meeting your needs and expectations, and our support philosophy reflects this understanding.

QuanComm offers support 24 hours a day, 7 days a week, 365 days a year. We have an escalation process in place to ensure that any issue which cannot be resolved immediately is routed directly to senior-level engineers. In addition, we provide you with the cell phone number of key team members for a more personalized support experience.

In addition to our U.S. - based team members, we maintain a team of developers in India. This enables us to provide a rapid turn-around time to resolve application-related issues.

We constantly improve and enhance our products, following the advanced design methodology known as Rational Unified Process (RUP). All modifications undergo a multi-phase quality assurance process prior to release. Our use of browser-based technology eliminates the complications caused by traditional client-server architecture.